Privacy Policy

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for a mining account
• Purchase hashpower or mining contracts
• Make deposits or withdraw mining profits
• Contact our mining support team
• Participate in mining promotions

1.2 Technical Information

We automatically collect certain information when you access our mining platform:

• IP address and geographic location data
• Browser type and version
• Device information and mining software
• Platform usage patterns and mining activity
• Cookies and tracking technologies
• Mining pool connection data

2. How We Use Your Information

We use the information we collect for various purposes related to cloud mining:

• Account Management: Create and manage your mining account
• Mining Operations: Process hashpower purchases and mining profits
• KYC Verification: Verify your identity for mining compliance
• Customer Support: Respond to mining-related inquiries
• Platform Improvement: Enhance mining platform performance
• Legal Compliance: Comply with mining regulations and laws
• Security: Protect against mining fraud and unauthorized access
• Mining Updates: Send mining operation notifications

3. Information Sharing and Disclosure

3.1 Third-Party Service Providers

We may share your information with trusted third parties who assist us in:

• Payment processing for mining operations
• KYC and identity verification
• Mining pool management
• Customer support services
• Data analysis for mining optimization

3.2 Legal Requirements

We may disclose your information when required by law or in response to:

• Court orders or legal processes
• Government mining regulations
• Law enforcement investigations
• Financial regulatory compliance

3.3 Business Transfers

In the event of a merger, acquisition, or sale of mining assets, your information may be transferred as part of the transaction.

4. Data Security for Miners

We implement comprehensive security measures to protect your mining information:

• SSL encryption for all data transmission
• Secure data storage with military-grade encryption
• Multi-factor authentication for mining accounts
• Regular security audits and penetration testing
• Access controls and 24/7 monitoring
• Cold storage for sensitive mining data

5. Data Retention Period

We retain your personal information for as long as necessary to:

• Provide cloud mining services to you
• Comply with legal and regulatory obligations
• Resolve mining-related disputes
• Enforce our mining agreements
• Maintain business and mining records

After this period, we securely delete or anonymize your mining information.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal mining information:

7. Cookies and Mining Technologies

We use cookies and similar technologies to enhance your mining experience:

• Remember your mining preferences and settings
• Analyze mining platform usage patterns
• Improve mining efficiency and performance
• Personalize your mining dashboard experience
• Secure mining session management

You can control cookies through your browser settings. However, disabling cookies may affect mining platform functionality.

8. International Data Transfers

Your mining information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in compliance with mining regulations.

9. Children's Privacy

Our mining platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our mining practices. We will notify you of significant changes through platform notifications or email.

11. Contact Us

If you have questions about this Privacy Policy or your mining information, please contact: